kpggraphics.com recognizes the importance of privacy. All information that you provide to us will be held in confidence. We do not make available information about visitors to our site to third parties.

By establishing an Account with us you grant permission for kpggraphics.com to contact you at your e-mail address. To stop receiving our marketing emails follow the opt-out procedures set forth in such marketing emails.

kpggraphics.com guarantees the quality of the work we deliver to our customers. This guarantee is limited to providing the best possible resolution and images of the file you send us and to deliver the correct quantities that you order from us. Please note that we cannot improve the quality of file(s) that you send us. We suggest that you send images with at least 300 dpi, (dots per inch). We cannot guarantee exact color matching. If you wish to make a claim concerning a job you received, please Email Us kpgdesigns@yahoo.com or call 516-206-2021.

We do not accept cancellations of orders after an order has been produced. We do not accept returns due to the fact that all orders are custom orders.

We produce orders very fast. Some orders are even produced the same day. If you order in the morning it is possible that your order will be finished or even shipped by that evening.

If you are unsatisfied with any of the jobs in your order, returns or refunds will be decided on the circumstances of each case. Kpg graphics may issue a refund or a reprint of all or part of an individual job depending on the specifics of each case.

Individual jobs eligible for refunds or reprints must be returned. We will provide UPS Return Labels free of charge.

kpggraphics.com ships all orders promptly. We cannot guarantee the arrival time of your order.

Any materials that are sent to kpggraphics.com are agreed by the sender to be the property of the sender and not copyrighted by another party or do not possess or include any other type of proprietary information or protection. In addition, sender acknowledges that any material sent to kpggraphics.com is not subject to any slander or libel statements about any person or entity. The sender (customer) agrees to hold kpggraphics.com harmless and pay for any costs whatsoever resulting from claims made by a third party concerning the reproduction of any protected materials.